Privacy Policy

1. Introduction

Welcome to QwizExpert ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered quiz platform at qwizexpert.com (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account
• Profile Information: Optional profile details you choose to provide
• Content: Documents, files, quiz questions, and answers you upload or create
• Communications: Messages you send to us through contact forms or email
• Payment Information: Billing details processed securely through Stripe (we do not store full credit card numbers)

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent, and interaction patterns
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies and Similar Technologies: We use cookies to maintain sessions and improve user experience
• Analytics Data: Aggregated usage statistics to improve our Service

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To operate and maintain our quiz platform, generate questions using AI, grade answers, and deliver certificates
• Account Management: To create and manage your account, authenticate users, and provide customer support
• AI Processing: To process your documents through our AI models (Groq AI) for question generation and answer grading
• Communications: To send you service updates, quiz results, notifications, and respond to your inquiries
• Improvements: To analyze usage patterns, improve our Service, develop new features, and optimize performance
• Security: To detect, prevent, and address technical issues, fraudulent activity, and security threats
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

4.1 Service Providers

• Groq AI: For AI-powered question generation and answer grading
• Supabase: For database hosting, authentication, and storage
• Vercel: For application hosting and content delivery
• Resend / AWS SES: For email delivery (notifications, results, certificates)
• Stripe: For payment processing (they handle payment data directly)

4.2 Legal Requirements

We may disclose your information if required by law, legal process, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption in transit (HTTPS/TLS) and at rest
• Secure authentication with password hashing
• Regular security audits and monitoring
• Access controls and role-based permissions
• Secure infrastructure with leading cloud providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy:

• Account Data: Retained while your account is active and for a reasonable period after deletion
• Quiz Data: Retained according to your preferences or until you delete it
• Usage Data: Typically retained for up to 2 years for analytics purposes
• Backup Data: May be retained in backups for up to 90 days after deletion

You can request deletion of your account and data at any time by contacting us.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to our processing of your personal information
• Portability: Request transfer of your data to another service
• Withdrawal of Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at the email provided below. We will respond within 30 days.

8. Cookies and Tracking

We use cookies and similar tracking technologies:

• Essential Cookies: Required for authentication and core functionality
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, though this may affect Service functionality.

9. Children's Privacy

Our Service is not intended for users under 13 years old. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to such transfers. We take appropriate measures to ensure your information receives adequate protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: